Returns & Privacy

RETURNS POLICY

Unfortunately given the type of products offered, we do not accept refunds or exchanges on purchases due to health regulations. If you feel you have received a damaged or faulty product please shoot us an email at info@ziaskn.com.au with images of how it was received and we will respond accordingly.

PRIVACY POLICY

All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.

If you place an order with us, we request certain personal information. You must provide contact information (such as name, email and delivery address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will use your contact information. Your telephone number is required for shipping purposes in case AUS post needs to contact you regarding the delivery.

ONLINE SHOPPING

We are committed to making sure your shopping experience with us is a safe and secure one.

In doing so, we currently offer a highly-secure payment method by Credit/Debit card, PayPal or Apple Pay.

Paying By Credit/Debit Card
We currently accept: Visa, MasterCard and American Express.

PLEASE NOTE:

Your payment details will NEVER be stored on our system or accessible to us at any given time.

DISCLAIMER

ZIA SKN strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes, nor any employee or representative of ZIA SKN will be liable for damages arising from the use of this website or the products sold here.

APPLICABLE LAW

Any dispute arising between a customer and ZIA SKN will be settled in accordance with Australian Legislation.